What was a key idea of Smith’s? A. That he should focus on passenger service. B. That package delivery should be separate from passenger service. C. That packages could be delivered on oth
What was a key idea of Smith’s?
A. That he should focus on passenger service.
B. That package delivery should be separate from passenger service.
C. That packages could be delivered on other companies’ planes.
D. That passenger service had to be efficient.