Customer: “I’d like to speak to the manager, please? Sales assistant: “______________”
Mark the letter A, B, C or D on your answer sheet to indicate the sentence that best completes each of the following exchanges.
Customer: “I’d like to speak to the manager, please?
Sales assistant: “______________”
A. Thanks for calling.
B. No, you won’t
C. Who are you talking to?
D. Sure, one moment, please.